Jetstar Pacific Airlines Flights

Jetstar Pacific Airlines, formerly known as Pacific Airlines, is a low-cost airline that was established in 1990 and commenced operations in 1991. Its hub is at Tan Son Nhat International Airport, while its headquarters is located in Tan Binh District, Ho Chi Minh City, Vietnam. Jetstar Pacific Airlines operates scheduled domestic and international services, along with charter flights and cargo services.

From 1996 to 2005, the airline operated under the government-owned Vietnam Airlines Corporation. In 2007, the Vietnamese government sold a portion of its shares to Qantas, prompting the airline to adopt a low-cost operations model and changed its name to Jetstar Pacific Airlines the following year, becoming part of the Jetstar network. In 2012, Vietnam Airlines bought a 70% stake in the company, and part of its expansion plan includes the addition of 15 Airbus A320 aircraft by end of 2015.

Why Fly with Jetstar

How to Check In

Jetstar Pacific Airlines offers web check-in apart from the usual airport check-in, and can be availed by passengers who wish to secure their booked flight. Upon logging into the site, you will be asked to enter your booking reference number (PNR), as well as your surname and the airport you are departing from. Next you will be asked to select the passengers aside from yourself (if any), as well as baggage and flights you want to check-in. If you are going on an international flight, then you will need to enter the Advanced Passenger Information (APIS) since Jetstar Pacific Airlines is required to provide the information to border authorities. You can also opt to choose your seat from the available seats displayed. For those flying on international flights, you are advised to print your web travel documents. For those who are flying on Japan’s domestic flights, you can go straight to security and just show your QR boarding pass. For those who are traveling on Australia and New Zealand’s domestic flights, you can download or print your boarding pass as PDF document, or you can have an SMS boarding pass sent to your phone.

Baggage Allowance & Fees

Jetstar Pacific Airlines allows passengers flying on Economy, Starter, Starter Plus, and Starter Max passengers to bring one main and one small piece of approved carry-on baggage on the flight with a total combined weight of up to 10kg. For those flying on domestic flights, the weight limit is 7kg. Meanwhile, those flying on Business Class can bring one additional main item of carry-on baggage, as long as each item does not exceed 10kg, and the total combined baggage will not exceed 20kg. For passengers who wish to have a checked baggage, they may purchase from 15kg up to 40kg baggage allowance. Starter Max passengers are given 20kg checked baggage, while those flying on Business and Business Max are given 30kg checked baggage allowance. Take note that corresponding charges apply in excess of the weight limit.

Airport Awards

Jetstar Group is proud of its roster of achievements, proving time and again that it service gets better with age and continued patronage from frequent flyers. In 2008, Jetstar Pacific Airlines was voted as Vietnam’s most popular e-commerce website for 2008. For Jetstar Asia, it was included as the Top 10 Airlines by Passenger Carriage from 2007-2012, the largest growth in Passenger Traffic from Singapore 2011 (Changi Airline Awards), and AsiaOne People’s Choice Award for Best Budget Airline in 2010, among others.


Jetstar Pacific Airlines advises that you show up at the airport the earliest time possible, giving leeway time when airport related concerns arise. On most international flights, it is advisable that you arrive three hours prior to your scheduled departure time, and on most domestic flights, two hours before your scheduled departure time. The counter and bag drop closes usually 30 minutes to 60 minutes before departure, while boarding gates closes 15 minutes before departure.

Jetstar Pacific Airlines

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Contact Jetstar

Reservations and Information

(613) 9645 5999


Official Airline Twitter Link

Airline Address

112 Hong Ha

Ward 12

Tan Binh Dist.

Ho Chi Minh City, Vietnam

Prices shown on this page are estimated lowest prices only. Found in the last 45 days.