London Heathrow Airport, or simply known as Heathrow, is a major international airport serving London, England and also its main airport. It is located 12 nautical miles (22km; 14mi) west of Central London. Heathrow is United Kingdom’s busiest airport and the world’s fifth busiest in total passenger traffic as of 2014. It serves as the primary hub for British Airways and the primary operating base for Virgin Atlantic. At present, there are over 90 airlines that operate in Heathrow, flying to 170 destinations worldwide.
Heathrow has five terminals. Terminal 1 is scheduled to be closed by the end of 2016 once all airlines have moved to other Heathrow terminals. Terminal 2 is the airport’s main terminal and also officially known as the Queen's Terminal. It is used by all 23 Star Alliance members that currently operate at Heathrow, as well as Virgin Atlantic's domestic operations: Aer Lingus and Little Red, and also Germanwings. Terminal 3, which opened as The Oceanic Terminal on 1961, accommodates Airbus A380 superjumbo aircraft that are being operated by Singapore Airlines, Emirates, and Qantas for regular flights. Terminal 4 is home to the SkyTeam alliance and a number of unaffiliated carriers. Terminal 5 is Heathrow’s newest terminal, which comprises of a four-storey main terminal building (Concourse A) and two satellite buildings linked to Concourse A by an underground people mover transit system. The second satellite (Concourse C) includes dedicated aircraft stands for the Airbus A380. Heathrow also has a cargo terminal located south of the runways, towards the west. It is connected to Terminals 1, 2, and 3 via the Cargo Tunnel while the Western Tug Road connects it to Terminal 5. Travelling between terminals depend on which terminals you are coming from and where you’re going to. You can walk between nearby terminals (1, 2, and 3), usually for ten minutes. Terminal transfers for Terminals 4 and 5 are available by trains and buses for free (via Heathrow Express and London Underground). Transit passengers remaining airside are provided free dedicated transfer buses between terminals.
Services and Facilities
Heathrow Airport makes your travel faster, easier, and more convenient with its wide range of excellent services and world-class facilities. If you personally require any assistance of have any inquiries, just approach a Passenger Ambassador. For those who need to deal with their business while at the airport, Heathrow has 23 state-of-the-art airline business lounges for you to choose from. Ran out of cash? You can withdraw from any of the cash dispensers/ATMs available before and after security control in every terminal at the airport. Most cash machines accept UK bank and building society cards without surcharge. They also accept major credit cards. Heathrow is a family-friendly airport. It has a Family Lounge, a dedicated area for families with play areas, located in departures, after security. There are also play areas located in Terminals 1, 2, 4, and 5. Free Wi-Fi connection is free for everyone for 45 minutes. There are also left luggage/baggage storage facilities in each terminal. For medical emergencies, just use any internal telephone to dial 222 and wait for medical personnel to assist you immediately. There are also public pay phones, post boxes, and baggage trolleys that you can use. There are numerous shops at the airport that offer a wide range of choices. If you need a quick bite or prefer to dine somewhere nice, you can choose from one of the many cafes and restaurants at the airport.