Mercure Melbourne Therry Street

0.72km from city centre

Reviews

Provided by TrustYou

7.9
GoodBased on 2775 reviews

Good hotel for solo travelers. Close to Victoria Market. Located near shopping areas and has easy access to public transportation.

7.9
GoodBased on 2775 reviews

Great reception. Great shopping. Friendly service.

Excellent city hotel

Top 10% in city

Location
9.4

Great location

Location of the hotel is superb. Location and staff excellent. Wonderful location with lots of amenities.

Service
8.2

Fantastic service

Manager the next day apologized. Customer service was exemplary. Lady at breakfast were superb.

7.9
GoodBased on 2775 reviews

Good hotel for solo travelers. Close to Victoria Market. Located near shopping areas and has easy access to public transportation.

7.9
GoodBased on 2775 reviews

Great reception. Great shopping. Friendly service.

Value for money
8.1

Best value for money

Free welcome drink. Including the great location. Complimentary drink to my room.

Breakfast
7.2

Tasty breakfast

Yummy buffet breakfast. Loved the buffet breakfast. Breakfast was delicious.

Room
6.9

Room is all right

Fabulous, modern, clean studio. Armchair was fantastic. Excellent water pressure.

WiFi
5.2

Regular internet service

Some channels didn't have any signal. Terrible WiFi connection. Free WIFI.

Vibe
5.0

Decent vibe

Overall stay was very enjoyable. Modern furnishings. Lobby and lift were a bit grubby.

Comfort
4.8

More comfort would be nice

Hotel room was really small, and really uncomfortable. Air conditioner was broken and there was no. Broken bed side light.

Bar and Beverages
4.3

Bar could improve

Coffee service was not restocked. Bottle of wine drunk. Room service, bar and other facilities poor.

Amenities
3.6

Amenities are not the best

Common areas are in need of a paint job. Carpet in the lifts needs replacing. Lobby and lift were a bit grubby.

Location

9.4

Great location

Location of the hotel is superb. Location and staff excellent. Wonderful location with lots of amenities.

Facilities

Food & Drink

Internet

Concierge

Business

Room service

Parking & Transport

Airport shuttle, Parking

General

Laundry, WiFi, Lift, Multilingual staff, Non smoking, Safe deposit box

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

In the rooms

Air conditioning, Air conditioning, Balcony, Safe deposit box

Services

Concierge, Room service, Luggage storage, Currency exchange, Daily newspaper

Policies

Front desk 24 hour

Business

Business centre, Meeting facilities

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

Located in Melbourne Central Business District- this hotel is within a 10-minute walk of Queen Victoria Market- RMIT University- and Old Melbourne Gaol. Bourke Street Mall and Royal Melbourne Hospital are also within 15 minutes. Melbourne Central Station is 6 minutes by foot and Flagstaff Station is 13 minutes.

Rates from all sites

Total price for 1 night, 2 guests, 1 room