Please inform The Bauhinia Hotel - Tsim Sha Tsui in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of HKD 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the name of the credit card holder has to match the staying guest's name. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Please be informed that the hotel is undergoing emergency repair work for the network system (including Wifi & Broadband service), the network system will be temporarily suspended until further notice. During the three-day medical surveillance period with amber code, no makeup room service will be provided. The hotel will charge HK$1,000 per room as a disinfection treatment fee if a guest is classified as preliminary or confirmed positive cases during their stay at the hotel or within 24 hours of departing the hotel.