This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Plaza Mayor - Exclusivo Apartamento Dúplex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All requests for late arrival are subject to confirmation by the property. Please note that guests under 18 years old must be accompanied by a parent or legal guardian. Otherwise, they must provide a signed authorization form along with a copy of the parent's or legal guardian's passport. The property can provide a template of the authorization form upon request. Only temporary reservations are allowed, not short stays. Please note that if your arrival day coincides with the same day you made your booking, we cannot guarantee that the apartment will be ready for check-in before 5:30 pm. Access to the apartment requires a smartphone with an internet connection. The tenant will be required to sign a seasonal rental agreement. This contract respects the original conditions of the booking and must specify the duration of the stay, indicating that the purpose of the rental is not indefinite occupation of the property nor use as a permanent residence. It must also include the tenant’s habitual residence address (where they are officially registered) and state the reason for the rental. Rental cots are available for €30 per stay. Please remember to request one by contacting the host prior to your arrival.