Landmark Resort
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
More about Landmark Resort
Landmark Resort
Landmark Resort boasts a beachfront location on the Esplanade in Mooloolaba. It offers modern apartments and studio's. It features a swimming pool, rooftop spa pool, sauna and spa and wellness centre.
Reviews from 
Couple
Comment: 14 Jul 2026
Great location, great view!
While not a 180 degree ocean view, we did have a view ... could see the ocean from the bed! The one-bedroom unit is cleverly designed to make the most of the space. Enjoyed sitting on the balcony, swimming in the heated pool, hot spas (esp the roof top one!). The location meant we didn't have any traffic noise which was great. Instead we enjoyed the sound of the waves and the birds! Easy walking distance to numerous restaurants, gelato shops, the beach .... what more do you need?!
Hotel response
Comment: 16 Jul 2026
Hi Col & Jean,
Wow, looks like you had a great holiday. The one bedrooms certainly have a great aspect of the beach & you have been able to describe that perfectly. You have made the most of the heated pool & spa during the current cooler climate. After reading your feedback I want to stay myself.
Looks like you love Mooloolaba as much as I do.
We hope to welcome you back soon.
All the Best
Brett Thompson
General Manager
Wow, looks like you had a great holiday. The one bedrooms certainly have a great aspect of the beach & you have been able to describe that perfectly. You have made the most of the heated pool & spa during the current cooler climate. After reading your feedback I want to stay myself.
Looks like you love Mooloolaba as much as I do.
We hope to welcome you back soon.
All the Best
Brett Thompson
General Manager
Family traveller
Comment: 19 Apr 2026
Stayed in: Apr 2026
Filthy and outdated
We were misleaded by the hotel's star rating, online photos, as well as the price we had to pay - to imagine that this was some luxury resort.
We were shocked to open the door to a horribly smelly apartment, with a narrow and dark hallway, so stinky that we had to open all doors, go for a walk and come back
Everything is old, outdated, rotten and mouldy, but the carpet was the worst and the cause for the stink i believe, as it was so hard to sleep at night with that odor...
Couch and cushions were also absolutely filthy etc....
This is at best a modest motel environment.....
Pool area was also so mouldy, fithy and let down etc etc
Also the staff was rude, including when we gave feedback and asked for our money back, considering our terrible experience
I wish i could rate this 0☆
I will leave my honest review though, so that at least other people are aware!
I will upload photos (i wish i could take a photo of the stink we had to endure for 5 days too)
This was our family holiday ruined
And we stayed in the "Ocean Superior" apartment with the very high price tag (all photos are from this "superior" apartment !)
Hard to imagine the "budget" ones ?
We were shocked to open the door to a horribly smelly apartment, with a narrow and dark hallway, so stinky that we had to open all doors, go for a walk and come back
Everything is old, outdated, rotten and mouldy, but the carpet was the worst and the cause for the stink i believe, as it was so hard to sleep at night with that odor...
Couch and cushions were also absolutely filthy etc....
This is at best a modest motel environment.....
Pool area was also so mouldy, fithy and let down etc etc
Also the staff was rude, including when we gave feedback and asked for our money back, considering our terrible experience
I wish i could rate this 0☆
I will leave my honest review though, so that at least other people are aware!
I will upload photos (i wish i could take a photo of the stink we had to endure for 5 days too)
This was our family holiday ruined
And we stayed in the "Ocean Superior" apartment with the very high price tag (all photos are from this "superior" apartment !)
Hard to imagine the "budget" ones ?
Hotel response
Comment: 20 Apr 2026
Thank you for your review.
We’re sorry to read that your stay did not meet your expectations. We take all guest feedback seriously and have reviewed the concerns you raised with our management team. Cleanliness and presentation are important to us, and any issues identified are addressed promptly as part of our ongoing maintenance and housekeeping processes.
However, we feel it is important to provide context for prospective guests. Following your stay, you contacted us requesting a full refund and indicated that you would post negative reviews publicly if this was not provided. While we respect every guest’s right to share their experience, we do not consider it appropriate to offer compensation in response to such conditions. As such, after careful consideration, we declined the request for a full refund.
We stand by the standard of our property, which is reflected in the many balanced and positive reviews shared by our guests over time. We also strive to present our accommodation accurately, and details regarding apartment-style servicing and inclusions are outlined prior to arrival.
We remain committed to transparency and to continuously improving our guest experience, and we encourage travellers to consider the full range of reviews when making their decision.
Transcript of your demand:
"Additionally, if you promise you will look into solving some of these matters for the future, as well as refunding our stay, i will not go public to give you a review everywhere, if at least I'm getting my money back! "
Kind Regards,
Brett Thompson
General Manager
We’re sorry to read that your stay did not meet your expectations. We take all guest feedback seriously and have reviewed the concerns you raised with our management team. Cleanliness and presentation are important to us, and any issues identified are addressed promptly as part of our ongoing maintenance and housekeeping processes.
However, we feel it is important to provide context for prospective guests. Following your stay, you contacted us requesting a full refund and indicated that you would post negative reviews publicly if this was not provided. While we respect every guest’s right to share their experience, we do not consider it appropriate to offer compensation in response to such conditions. As such, after careful consideration, we declined the request for a full refund.
We stand by the standard of our property, which is reflected in the many balanced and positive reviews shared by our guests over time. We also strive to present our accommodation accurately, and details regarding apartment-style servicing and inclusions are outlined prior to arrival.
We remain committed to transparency and to continuously improving our guest experience, and we encourage travellers to consider the full range of reviews when making their decision.
Transcript of your demand:
"Additionally, if you promise you will look into solving some of these matters for the future, as well as refunding our stay, i will not go public to give you a review everywhere, if at least I'm getting my money back! "
Kind Regards,
Brett Thompson
General Manager
Anonymous traveller
Comment: 27 Jun 2026
Stayed in: Jun 2026
We really enjoyed our stay at Landmark Resort. Our two bedroom apartment was very spacious. Our appointment had an amazing view of the beach. All of the staff were all very friendly and helpful. The Resort is walking distance from Mooloolaba shops and restaurants. The Pool and spa on Level one was very nice and was a lovely tempuature. We will differently stay at Landmark Resort next time we holiday in Mooloolaba.
Anonymous traveller
Comment: 24 Jun 2026
Stayed in: Jun 2026
Great room, but the over the bath shower could have been a problem as we were given a plastic step to get in and out as it was a spa bath. Not easy if you are clumsy like me!
Couple
Comment: 21 Jun 2026
Superb
Great location overlooking beach. Quiet room packed with all we needed. So close to restaurants and eateries everything we wanyed
Hotel response
Comment: 15 Jul 2026
Hi Allan,
We appreciate the fantastic feedback highlighting our location in Mooloolaba. Landmark is only a short walk to all the dining venues, there a great selection catering for everyone 's choice of cuisine.
We look forward to welcoming you back to Mooloolaba.
All the Best
Brett Thompson
General Manager
We appreciate the fantastic feedback highlighting our location in Mooloolaba. Landmark is only a short walk to all the dining venues, there a great selection catering for everyone 's choice of cuisine.
We look forward to welcoming you back to Mooloolaba.
All the Best
Brett Thompson
General Manager
Excellent location
11 Mooloolaba Esplanade, Mooloolaba, 4557, Australia|0.45 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Landmark Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please note that a mid-week housekeeping service is only offered for stays of 8 or more nights. Guests under the age of 18 can only check in with a parent or official guardian. Please let Landmark Resort Mooloolaba know if you would like to book an airport shuttle bus service prior to arrival, using the contact details found on the booking confirmation.
Landmark Resort: FAQs
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