We''ll only ever collect, use and share your information in ways that are described in this policy.
We'll keep your information safe
We're committed to the confidentiality and security of the personal data you give us.
You're always in control
Update your profile and communication preferences at any time.
About this policy
Learn more about this policy
Why and how we use your personal data?
We only use your information where you’ve given us your consent, where its necessary to deliver the services you’ve requested, where it’s necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this policy.
Learn more about why and how we use your personal data
What personal data do we collect?
Everyone who uses our services will have bits and pieces of information about them collected, stored and processed. However, we don’t collect more information than we need.
Learn more about what information we collect and how we collect it
How long do we store your personal data?
We only keep your data for as long as we need it, or are required to for legal reasons. We’ll then either delete it or anonymise it so it doesn’t identify you. We treat data differently depending on what it’s used for, but you can ask us to delete your personal data at any time.
Learn more about how long we store your personal data
When is your information shared with or collected by third parties?
Learn more about how we share or allow others to collect your information
How do we keep your personal data secure?
Safeguarding your privacy is embedded in our culture and we use a combination of industry-standard methods to protect it.
Learn more about how we keep your personal data secure
Where do we store your information?
Your data is securely stored in data centres around the world – the exact location depends on where you are when you use Skyscanner. Your data will only be processed by suppliers who provide appropriate contractual safeguards for the information they process. Sometimes your data may be stored in countries with different levels of security to your own but we always make sure their standards meet ours.
Learn more about where we store your information
How is your information used for advertising?
Learn more about how your information is used for advertising
Learn more about cookies and similar technologies
What are your choices and rights?
If you’ve got a Skyscanner account, you can access, edit, download or delete the key personal data associated with your profile at any time by going to your Profile. From here you can also manage your subscription and marketing preferences.
You also have rights in relation to the personal data we have about you, which we explain in more detail below. You can exercise these rights by getting in touch with us via our Help Centre.
Learn more about your choices and rights
Who are we and how can you contact us?
Skyscanner is provided by Skyscanner Limited, a company registered in the UK with company number 04217916 and registered office address at Floor 6, The Avenue, 1 Bedford Avenue, London, United Kingdom, WC1B 3AU. Skyscanner Limited is the Data Controller of any information collected from you by us.
Where the Travel Supplier you buy your travel from on Skyscanner is operating under the ‘Skyscanner’ brand, your information will also be processed by that ‘Skyscanner Travel Supplier’ as a joint data controller. In such circumstances, Skyscanner Limited and the relevant Skyscanner Travel Supplier (the identity of which will be made clear to you during the booking process) will jointly determine the purposes and means of processing your personal data in accordance with this policy.
Learn more about joint data controllers