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Hostal La Maison

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Fast facts

Check in from:		14:00
Check out before:		11:00
Pets		Pets not allowed

Amenities

Wi-Fi
WiFi in common areas
Barbecue
Luggage storage
Smoking areas
Garden

More about Hostal La Maison

Hostal La Maison

Located in Pucón, Hostal La Maison is near the beach. The area's natural beauty can be seen at Villarrica National Park and Huerquehue National Park, while Museo Mapuche Pucon and Ruka Mapuche are cultural highlights. This hostal features a refrigerator in a common area, tour/ticket assistance, and a garden. WiFi in public areas is free. Additionally, barbecue grills, a TV in a common area, and multilingual staff assistance are onsite. Housekeeping is not available. Hostal La Maison offers 5 accommodations with portable fans. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers. The property is closed between June 1 and December 31.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 4 May 2026

Stayed in: Apr 2026

Two things made this place a solid choice for us. First, the location is amazing - a few blocks from the lake, and very close to the downtown restaurants, etc. Second, Nahir (who worked there and greeted us) was incredibly kind and helpful - she went out of her way to make us feel comfortable and to assist in every way she could.
The place itself is quite rustic - we were there in late fall and it was a bit hard to stay warm in the cabin. At night it was okay, but in the afternoons we were chilly. The amenities (sheets, towels, etc) also fit into the rustic category.
Group traveller

Comment: 4 Nov 2025

Stayed in: Oct 2025

Bad experience.

The worst place I've been in my 40 years of traveling...books room with three beds and private bathroom...were two beds and a mattress on the floor...that when I put it there was no access to the bathroom...The owner very ill educated...cancelled our reservation 3 hours before our arrival...three large women who at 23 h had no place to go.. Everything was spoken 3 weeks in advance. and paid the deposit as he asked us....In the afternoon we had to stay there...the photos do not correspond at all to the place...a very old house.and .that when walking creaked the whole floor...you could hear everything....and worse the character of the owner. He wouldn't give us a receipt for the payment.

Hotel response

Comment: 9 Feb 2026

Estimada [Nombre de la usuaria o Stay48565037048],
Agradezco que se haya tomado el tiempo de compartir su experiencia, aunque me sorprende enormemente su relato, ya que no concuerda con los hechos sucedidos.
Es importante aclarar para otros viajeros que, debido a un error interno en la gestión de la reserva, procedí a realizar la devolución total de su dinero inmediatamente antes de su llegada. A pesar de haber cancelado su reserva y haberle ofrecido personalmente el traslado y gestión de alojamiento en otro hostal de mayor categoría sin coste adicional para usted, decidieron voluntariamente quedarse en nuestro hostal.
Lamentamos que el alojamiento no fuera de su agrado. Trabajamos constantemente en el mantenimiento de nuestra infraestructura colonial. Respecto a la atención, siempre buscamos ofrecer un trato cordial y lamentamos si hubo un malentendido en la comunicación.
Para nosotros, la satisfacción de nuestros huéspedes es lo más importante, por lo que siempre buscamos soluciones proactivas ante cualquier inconveniente.
Atentamente, Team Hostal La Maison"
Couple

Comment: 23 Sep 2025

Stayed in: Sep 2025

Charm, comfort and warmth in Pucón”

⭐️⭐️⭐️⭐️⭐️
We stayed at La Maison de Pucón and the experience was excellent. The hostel is a very cozy cabin, with its own bathroom and all the necessary amenities to rest well. Etienne, the owner, was very friendly throughout our stay: he gave us recommendations to tour the village and also shared very interesting local stories that made the visit even more special.
A place with charm and hospitality, highly recommended for those who want to enjoy Pucón.

Hotel response

Comment: 9 Feb 2026

"¡Muchas gracias por su reseña! Me alegra mucho saber que disfrutaron de la comodidad de La Maison.
Para nosotros, lo mejor es compartir historias locales y darles las mejores recomendaciones turísticas para que descubran los secretos de Pucón.
¡Esperamos verlos pronto de vuelta!
Equipo de Hostal La Maison"
Group traveller

UK

Comment: 6 Feb 2025

Stayed in: Jan 2025

nice location, not recommended for other reasons

The location is excellent. Its central but in a quiet street. Its what i would call pokey but others might say cozy. The mattress in my room was really uncomfortable. The floorboards were really creaky so upstairs occupants coming back later than us or getting up earlier than us seemed really noisy. The place was not very clean and the kitchen was cramped and stale smelling. There weren't enough toilets downstairs as i had to wait to use the bathroom on several occasions. It was peak season so may be less crowded off peak. There was an outside loo but that definitely wasn't clean. There is a garden area but if you sit out it means you are sitting on top of the washing line. The owner is nice enough and some might say friendly but i found him intrusive and he had many rules you much abide by.

Hotel response

Comment: 9 Feb 2026

Dear Carol,
Thank you for your feedback regarding your stay during our busiest peak season.
While we are pleased you appreciated our central yet quiet location, I was surprised to read your comments regarding the cleanliness and the property itself, as these do not reflect our usual high standards. We take pride in maintaining a cozy, functional environment.
Regarding the noise, as we are a traditional building, we encourage all guests to be mindful of others, especially during high occupancy. I also regret that you felt my approach was intrusive; my goal as a hands-on owner is simply to ensure all guests are comfortable and that the communal rules—necessary for a harmonious environment in a shared space—are understood.
We have taken your comments on board to improve the guest experience.
Best regards,
Manager Hostal La Maison"
Family traveller

Comment: 15 Feb 2024

Stayed in: Feb 2024

Great hostal in Pucon

We had a 5 day stay at the hostal la maison . It feels like home. Etienne was super kind and attentive. He gives good advice on what to do nearby. There is a pleasant garden and a well-equipped kitchen. There are also 3 cats ‍⬛including 1 who can be petted. The hostel is right in the center, among the restaurants. Very very calm.

Hotel response

Comment: 9 Feb 2026

Merci beaucoup pour ce superbe commentaire !
Je suis ravi que vous vous soyez sentis comme chez vous et que vous ayez apprécié les conseils touristiques et la compagnie de mes chats . C'est un plaisir d'accueillir des voyageurs aussi sympathiques!
Au plaisir de vous revoir à Pucón !
Etienne Hostal La Maison"

Exceptional location

5.0

Lincoyan 261, Pucon, 4920000, Chile|0.36 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Pets

Pets not allowed

Important information about the city
Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within 90 days), and a non-Chilean credit card.
Extra beds

Please contact the hotel for details about adding extra beds.

Hostal La Maison: FAQs

Hostal La Maison is 0.4 km away from Pucon city centre.
Hostal La Maison is in Pucon, Chile and is 0.4 km away from Pucon city centre.
At Hostal La Maison you can check in from 14:00, and you'll need to check out before 11:00.
No, there isn't any parking available at Hostal La Maison. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Hostal La Maison, please check with them when booking.

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