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Edificio Helena

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Fast facts

Check in from:		13:00
Check out before:		11:00
Pets		Pets not allowed

Amenities

Wi-Fi
Parking
Airport shuttle
Spa
Non-smoking
Laundry

More about Edificio Helena

Edificio Helena

Ideally located in the centre of Medellín, Edificio Helena offers free WiFi, a bar and free private parking for guests who drive. There is a private entrance at the apartment for the convenience of those who stay.

Reviews from
ExpediaHotels.comTripadvisor

Property highlights

Summarised by AI

Location

Central location convenient but variable for sightseeing

Many travellers value the central, convenient location and easy transport access, though some say it is slightly distant from specific tourist sites depending on plans.

Service

Friendly, attentive staff with occasional front‑desk issues

Many guests praise exceptionally friendly, attentive staff and named employees for helpful service, while some mention lack of a staffed front desk, limited English and occasional housekeeping delays.

Rooms

Well equipped rooms with some hot‑water and comfort issues

Guests often find the apartments well equipped and comfortable, with several noting free upgrades, while recurring issues include inconsistent hot water, weak shower pressure and small room differences.

Amenities

Good breakfast and attractive rooftop facilities

Guests frequently commend the great breakfast and rooftop facilities including a gym, jacuzzi and terrace with scenic views, though some note breakfast runs out if arriving late.

Cleanliness

Generally very clean but some pest reports

Reviews commonly describe rooms and service as very clean with staff praised for spotless rooms, while a number of guests report roach sightings as the main downside.

What travellers are saying

Mentioned by travellers
Family traveller

Comment: 26 Jul 2026

Stayed in: Jul 2026

Great times

Excellent staff. Very friendly and helpful.
I received a free upgrade. The apartment is excellent and has everything that you need.
Beautiful hotel, Great breakfast, and access to a rooftop terrace, gym and jacuzzi with beautiful views of the city and mountains.
Jacuzzi is especially beautiful at night with the lights and fire pit!
I will definitely be back. Sooner than later.
I want to thank everyone at the hotel.
Host Jhon Perez- great guy and makes everything happen. Thanks for all you did.
Chef Antonio - prepares delicious dishes
Staff Patricia - thanks for having the room so clean and helping arrange and clean my clothes.
Staff Maria Victoria - having the room spotless
Engineer Hidro- fixing any little mechanical issues.
So many wonderful people and to All the rest of the staff that I can't remember their names.
Anonymous traveller

Comment: 18 May 2026

Stayed in: May 2026

When I went there the hotel mentioned I do not have reservation. Expedia charged me full for 2 nights and not giving back refund. The location was very scary place there was nothing around. I had to book other hotel with booking dot come. It is scam . I have been using exopedia from past 20 years now expedia is very bad.
Anonymous traveller

Comment: 1 May 2026

Stayed in: Apr 2026

I feel sad that I have to write this review the property has so much potential and the staff is really friendly but the have a cockroach infestation in the building we killed 5 one night right next to our bed, on the floor, in the bathroom just not sanitary the range from tiny ones to huge ones really disgusting. We had to live on our 3rd night couldn’t take it anymore. We were supposed to stay for 17 nights but it just wasn’t duable really awful.
Anonymous traveller

Comment: 13 Jun 2026

Stayed in: Jun 2026

shower water was not well regulated. Loud city noice in this location.
Anonymous traveller

Comment: 17 Oct 2025

Stayed in: Oct 2025

For being a last minute stay, this place was better than expected and highly recommended. The rooftop is has a spectacular view of Medellin.

Location

Carrera 36 # 54-54 , La Candelaria, Medellin, 050013, Colombia|2.02 km from city centre

Check in and check out

Check in from:

13:00

Check out before:

11:00

Good to know

Pets

Pets not allowed

Important information about the city
For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Extra beds

Please contact the hotel for details about adding extra beds.

Edificio Helena: FAQs

Edificio Helena is 2.0 km away from Medellin city centre.
Edificio Helena is in Medellin, Colombia and is 2.0 km away from Medellin city centre.
At Edificio Helena you can check in from 13:00, and you'll need to check out before 11:00.
Yes, there is parking available at Edificio Helena.
We don’t have any information about restaurants at Edificio Helena, please check with them when booking.