Mercure Nice Centre Grimaldi
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Laundry
Pets allowed
More about Mercure Nice Centre Grimaldi
Mercure Nice Centre Grimaldi
Featuring a top-floor rooftop with a panoramic view, Mercure Nice Centre Grimaldi is a hotel located in Nice’s pedestrian zone, only 500 metres from the Promenade des Anglais, 650 metres from Nice's Old Town and a 5-minute walk from Massena Tram...
Reviews from 
Anonymous traveller
Comment: 11 Jun 2026
Stayed in: May 2026
Lovely friendly staff.
Only downside air conditioning wasn’t very effective, room was clean and spacious
Only downside air conditioning wasn’t very effective, room was clean and spacious
Couple
Comment: 7 Jul 2026
Stayed in: Jul 2026
OK but wouldn’t stay here again.
Staying for five nights during a bit of a heat wave.
Check in was quick and a pleasant service from the lady on reception.
Room is OK. Clean but the bathroom is tiny.
Maid service has been excellent so far with fresh towels when requested.
Small fridge works well and keeps drinks cool.
Rooftop bar is OK although tall seating is uncomfortable. Needs cushions. Views are not great, no sea view, just roof tops. Pleasant waiter though.
Needed more hangers in the wardrobe which we provided.
Breakfast is excellent. All self service but an excellent choice.
Location is good, close to the old town.
Main issue for us is the room temperature. Even with the air conditioning running on full chill the room is far too hot at night. We couldn’t sleep. This needs addressing and updating. Totally unacceptable in the modern era. Hence it losses two stars on my rating.
Check in was quick and a pleasant service from the lady on reception.
Room is OK. Clean but the bathroom is tiny.
Maid service has been excellent so far with fresh towels when requested.
Small fridge works well and keeps drinks cool.
Rooftop bar is OK although tall seating is uncomfortable. Needs cushions. Views are not great, no sea view, just roof tops. Pleasant waiter though.
Needed more hangers in the wardrobe which we provided.
Breakfast is excellent. All self service but an excellent choice.
Location is good, close to the old town.
Main issue for us is the room temperature. Even with the air conditioning running on full chill the room is far too hot at night. We couldn’t sleep. This needs addressing and updating. Totally unacceptable in the modern era. Hence it losses two stars on my rating.
Hotel response
Comment: 10 Jul 2026
Dear Guest,
Thank you for taking the time to share such a detailed review of your stay.
We are delighted to read that you appreciated our friendly reception team, the cleanliness of your room, the excellent housekeeping service, our breakfast selection, and our convenient location close to the Old Town. Your kind words will be shared with our team, who will be pleased to know their efforts were appreciated.
We are, however, truly sorry that your stay was impacted by the temperature in your room, especially during the exceptional heatwave. We completely understand how important a comfortable night's sleep is, and we regret that our air conditioning system did not meet your expectations under these extreme conditions. Please be assured that your feedback has been shared with our technical team and will be carefully reviewed as we continue working to improve our guests' comfort.
Thank you again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.
Kind regards,
R PERRAUD
Manager
Thank you for taking the time to share such a detailed review of your stay.
We are delighted to read that you appreciated our friendly reception team, the cleanliness of your room, the excellent housekeeping service, our breakfast selection, and our convenient location close to the Old Town. Your kind words will be shared with our team, who will be pleased to know their efforts were appreciated.
We are, however, truly sorry that your stay was impacted by the temperature in your room, especially during the exceptional heatwave. We completely understand how important a comfortable night's sleep is, and we regret that our air conditioning system did not meet your expectations under these extreme conditions. Please be assured that your feedback has been shared with our technical team and will be carefully reviewed as we continue working to improve our guests' comfort.
Thank you again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.
Kind regards,
R PERRAUD
Manager
Anonymous traveller
Comment: 3 Jul 2026
Stayed in: Jun 2026
The air conditioning didn't work at all. Blowing air but not cool at all. The staff were very nice but the hotel needs to fix the air conditioning. We saw many people complain and change hotels so it wasnt just our room. Its a great location.
Anonymous traveller
Comment: 3 Jun 2026
Stayed in: May 2026
Location and services are good; however, AC doesn’t seem to work. Very hot and stuffy during summer.
Couple
Comment: 1 Jun 2026
Stayed in: Jun 2026
Bad service and worst AC
The whole experience was ruined.
We had booked a balcony hotel, ofc paid extra, because my wife is pregnant and would have liked more space to breathe but the AC in that room wouldn't work when we checked in.
They moved us to another room and still the same story. This was better than the balcony room but still hot.
We complained once and the lady at the reception just said all the rooms are like that.
Then it became much worse and we asked the reception again and then only they sent a technician who said yeah this one has problem. He fixed it and reduced the temperature but few hours later the same problem.
On top of that, cant call the reception from the room because it isnt working.
For anyone looking into staying here, I would skip.
Location is good but not worth these hassle.
We had booked a balcony hotel, ofc paid extra, because my wife is pregnant and would have liked more space to breathe but the AC in that room wouldn't work when we checked in.
They moved us to another room and still the same story. This was better than the balcony room but still hot.
We complained once and the lady at the reception just said all the rooms are like that.
Then it became much worse and we asked the reception again and then only they sent a technician who said yeah this one has problem. He fixed it and reduced the temperature but few hours later the same problem.
On top of that, cant call the reception from the room because it isnt working.
For anyone looking into staying here, I would skip.
Location is good but not worth these hassle.
Hotel response
Comment: 3 Jun 2026
Dear Guest,
First of all, I would like to reiterate my sincere apologies for the inconveniences you experienced during your stay, particularly regarding the air conditioning issues. As we discussed together this morning at check-out, I fully understand how frustrating this situation was, especially considering your wife’s pregnancy and the fact that you had specifically booked a balcony room to ensure greater comfort.
While our team did its best to offer an alternative room and arrange technical intervention, I regret that the solution provided did not meet your expectations and that the issue persisted during your stay.
Please be assured that your comments have been shared with both our maintenance and reception teams. We are currently reviewing these incidents to ensure that similar situations are addressed more efficiently in the future.
I appreciate the opportunity we had to speak in person this morning and thank you for sharing your concerns directly with me. Although I regret that your overall experience was impacted by these technical issues.
Kind regards,
Rozenn PERRAUD
Manager
The Management
First of all, I would like to reiterate my sincere apologies for the inconveniences you experienced during your stay, particularly regarding the air conditioning issues. As we discussed together this morning at check-out, I fully understand how frustrating this situation was, especially considering your wife’s pregnancy and the fact that you had specifically booked a balcony room to ensure greater comfort.
While our team did its best to offer an alternative room and arrange technical intervention, I regret that the solution provided did not meet your expectations and that the issue persisted during your stay.
Please be assured that your comments have been shared with both our maintenance and reception teams. We are currently reviewing these incidents to ensure that similar situations are addressed more efficiently in the future.
I appreciate the opportunity we had to speak in person this morning and thank you for sharing your concerns directly with me. Although I regret that your overall experience was impacted by these technical issues.
Kind regards,
Rozenn PERRAUD
Manager
The Management
Excellent location
6, Rue Grimaldi, Quartier Jean-Médecin, Nice, 06000, France|0.42 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
$40 (≈EUR 20)/person
Breakfast times
06:30 - 11:00 from Saturday to Sunday, 06:30 - 10:00 from Monday to Friday
A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the room price is based on 2 guests. Maximum occupancy is 2 adults + 1 child under 2 years old. Extra beds cannot be accommodated in rooms. (see Hotel Policies). Please note that children under 12 years old can enjoy breakfast for free.
This hotel accepts the following payment methods:
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