ACHAT Hotel Chemnitz
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about ACHAT Hotel Chemnitz
ACHAT Hotel Chemnitz
This hotel lies near the exhibition centre in the Schönau district of Chemnitz, a 5-minute drive west of the city centre. It offers modern rooms, paid parking and good access to the A4 and A72 motorways.
Comment: 16 Feb 2026
Stayed in: Feb 2026
Our salvation
Comment: 6 Apr 2026
Stayed in: Apr 2026
Very unprofessional hotel and unacceptable staff behavior
The staff was unfriendly, arrogant and at times aggressive and intimidating. The way I was treated in front of other guests was unacceptable and created a very negative experience.
Instead of resolving the situation, the hotel showed a lack of organization and communication.
This kind of behavior is unacceptable. The case is currently being reviewed legally.
I do not recommend this hotel, especially for people using assistance services.
Comment: 22 Feb 2026
Stayed in: Feb 2026
Rip-off over dog
The rooms relatively small but clean, the carpeting doesn't work for me at all, I find that totally unhygienic, even the shower no longer meets current expectations, so high or down ,that is an absolute no go for older guests.
But that's all still within the scope, what doesn't work is the price of 25 !!! EURO overnight stay for a very well behaved 5 kilos dog.
Who's not allowed in Bert or even in the room.
He was not allowed in the breakfast room either, our dog is there every time he visits the restaurant !!
So for what please I pay 25 euros ????
I haven't paid that much in a hotel yet.
Hotel response
Comment: 2 Mar 2026
vielen Dank für Ihr ausführliches Feedback und die freundlichen Worte zu unserem Team sowie zum Frühstück. Es freut uns, dass Sie die Sauberkeit der Zimmer positiv hervorheben.
Gern nehmen wir Ihre Hinweise zur Zimmerausstattung und zum Komfort der Dusche als wertvolle Rückmeldung wahr. Unser Anspruch ist es, allen Gästen einen angenehmen und zeitgemäßen Aufenthalt zu bieten.
Bezüglich der Regelungen rund um Haustiere und der entsprechenden Gebühr bedauern wir, dass Ihre Erfahrungen nicht Ihren Erwartungen entsprochen haben. Wir legen großen Wert auf klare Standards und ein ruhiges Umfeld für alle Gäste.
Wir würden uns freuen, Sie zu einem zukünftigen Zeitpunkt erneut bei uns zu begrüßen und Ihnen dann einen rundum stimmigen Aufenthalt zu ermöglichen.
Ihr Team vom ACHAT Hotel Chemnitz
Comment: 17 Feb 2026
Stayed in: Feb 2026
Short trip
I felt comfortable and the staff was very friendly and helpful.
Would love to come back
Comment: 27 Mar 2026
Stayed in: Mar 2026
Location
Winklhoferstraße 14, Kappel, Chemnitz, 09116, Germany|3.6 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.