Ruby Ella Hotel Cologne by IHG

Name: Ruby Ella Hotel Cologne by IHG
Address: Hohenzollernring 79-83, Cologne, 50672, Germany, Cologne, North Rhine-Westphalia, 50672, Germany

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Fast facts

Check in from:	15:00
Check out before:	11:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Front desk 24 hour

Non-smoking

Television

More about Ruby Ella Hotel Cologne by IHG

Ruby Ella Hotel Cologne by IHG

Boasting a bar, Ruby Ella Hotel Cologne by IHG is set in Cologne in the North Rhine-Westphalia region, 600 metres from Saint Gereon's Basilica and less than 1 km from National Socialism Documentation Centre.

Reviews from

Mentioned by travellers

Solo traveller

Comment: 30 Jun 2026

Stayed in: Jun 2026

Love the Ruby Ella Cologne

Hello I could not check out without leaving a review. The Ruby Ella Cologne is so comfy, minimalist but bold in elegance. The lobby is everything! I returned to Köln because I grew up and the location was perfect to my neighbors I use to live in as well. A few stain stops in either direction you will be here you need in less than 15 mins. Melanie was the best employee to help me with all my questions and ensure I had a smooth check in process. She was so professional to every guest after and before me. I will be coming back Melanie! Alexis from United States.

Anonymous traveller

Comment: 11 Aug 2026

Stayed in: Aug 2026

Loved the galley to grab a hot drink.
The see through shower was different, and not attractive.
Personally harder pillows would have been better.
The cocktails in the bar were good

Anonymous traveller

Comment: 8 Jul 2026

Stayed in: Jul 2026

Always a pleasure to stop by Ruby Ella in Cologne. Design of the hotel, reception and room is great. Personnel is very welcoming. Organic food at breakfast is delightful. Walking distance from city center, great parking. Great place to stay as usual.

Couple

Comment: 5 Jul 2026

Stayed in: Jul 2026

Disappointing customer service - lack of goodwill

Disappointing customer service.
An obvious booking error via booking.com (2 rooms instead of 1 room for 2 people) was not to be corrected free of charge despite a lead time until July 2027. I would have expected significantly more goodwill from a customer-oriented hotel here – especially as a long-time guest.
For me, that was the last booking at a Ruby Hotel.

Hotel response

Comment: 8 Jul 2026

Hey Susanne,
danke, dass du deine Erfahrung mit uns teilst.
Es tut uns leid zu lesen, wie unglücklich sich das für dich entwickelt hat. Gerade wenn etwas bei einer Buchung schief läuft, soll sich der Umgang damit fair und gut begleitet anfühlen – erst recht, wenn du uns schon lange kennst.
Buchungen über externe Portale sind bei bestimmten Preisarten sehr strikt gehandhabt. Wenn ein nicht erstattungsfähiger Tarif über einen Drittanbieter gewählt wurde, lassen sich nachträgliche Anpassungen leider nicht vornehmen. Für zukünftige Reisen passt oft unser flexibler Tarif besser: Damit kannst du bis zum Tag vor Anreise kostenfrei umbuchen oder stornieren und bleibst entspannter, falls sich etwas ändert.
Wir hoffen, dass du uns in Zukunft doch noch einmal die Gelegenheit gibst, wieder einen besseren Eindruck bei dir zu hinterlassen.
Dein Ruby Ella Team

Anonymous traveller

Comment: 27 Jun 2026

Stayed in: Jun 2026

Lovely hotel - the surrundings was bad and people was throwing up in the entrance to the hotel and party was loud. But the hotel was nice.