Irtysh
+ 14
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Irtysh
Irtysh
Situated in Pavlodar city centre, 1 km from Irtysh River, Hotel Сomplex Irtysh features air-conditioned rooms and free private parking. Rooms include a TV. Certain rooms feature a seating area to relax in after a busy day.
Reviews from 
Other
Comment: 18 Jul 2025
Stayed in: Jul 2025
Location is quite good, accessible easily to many places (river, beach, restaurants, etc.). Prices are reasonable. Personnel is polite and professional. Rooms are clean. I would recommend the hotel management;
1. To have better internet connection
2. To start breakfast earlier than 7 am
Thanks.
1. To have better internet connection
2. To start breakfast earlier than 7 am
Thanks.
Business traveller
Comment: 13 Dec 2025
Stayed in: Dec 2025
Lack of assistance from staff in an emergency. Total indifference to guests.
On your "beautiful" slippery steps, the inn on its way out fell and broke her arm on Tuesday morning. My colleague fell down there before me, but only on my back, which had a backpack on it and he didn't have any fractures.
And what ended up being lifted, sedated, tried to fix my arm and even given painkillers by the residents of this hotel who were downstairs in the lobby just outside the exit.
As the receptionists helped - NOT at all. There was no reaction. They say call an ambulance, you got a girl who seems to have broken her arm... And they absolutely don't care, they were standing 5 meters away from me behind the wall, didn't even look out, didn't ask anything, and didn't call an ambulance (10 minutes later, when the man came up to them and asked when the ambulance was coming, they said they couldn't call). When I heard that, I opened my phone in pain, dialled 103, got a response five seconds later and called myself an ambulance. The only employee from your hotel who tried to help me a little is the guy who meets guests at the entrance.
What ended up being a two-month sick leave, checked out of the hotel that evening. All day and at the time of the eviction, I was not told a word, absolutely nothing, as if nothing had happened. You have to have some sympathy for other people, you have to teach employees how to do that.
I'll add by the number - the floor and linen in the room are all in black long hair, we need normal cleaning.
It was your first and last time.
And what ended up being lifted, sedated, tried to fix my arm and even given painkillers by the residents of this hotel who were downstairs in the lobby just outside the exit.
As the receptionists helped - NOT at all. There was no reaction. They say call an ambulance, you got a girl who seems to have broken her arm... And they absolutely don't care, they were standing 5 meters away from me behind the wall, didn't even look out, didn't ask anything, and didn't call an ambulance (10 minutes later, when the man came up to them and asked when the ambulance was coming, they said they couldn't call). When I heard that, I opened my phone in pain, dialled 103, got a response five seconds later and called myself an ambulance. The only employee from your hotel who tried to help me a little is the guy who meets guests at the entrance.
What ended up being a two-month sick leave, checked out of the hotel that evening. All day and at the time of the eviction, I was not told a word, absolutely nothing, as if nothing had happened. You have to have some sympathy for other people, you have to teach employees how to do that.
I'll add by the number - the floor and linen in the room are all in black long hair, we need normal cleaning.
It was your first and last time.
Business traveller
Comment: 30 Jan 2020
Stayed in: Jan 2020
Ok for a couple of days
Nothing extraordinary but hotel has all the basic the stuff . Rooms are of good sizes but pretty noisy and cigarette can be smelled coming from corridor. Breakfast is ok essentially if you like salted dishes but comes with horribly loud music. Wifi is horrible and drops every other minute
Business traveller
UK
Comment: 25 Apr 2019
Stayed in: Apr 2019
Bad customer service
I came to Pavlodar on business and my party and I arranged an early check-in in advance. When we came to check-in, there were lots of problems with early check- in and I was told I would get a free upgrade. So I went to my room, unpacked, got dressed and went to meet business partners in town. When I got back, I was super tired and looking forward to coming to my room. The card was blocked and I was told I had to pack up and move rooms. It isn't acceptable customer service.
Business traveller
Comment: 26 Feb 2019
Stayed in: Feb 2019
Comfortable hotel in a central location
I stayed here during a short business trip to Pavlodar. The hotel has two wings, one old and one new, which share a common lobby and the breakfast room - I stayed in the old wing.
My room was quite large, and had two single beds. The bed was quite comfortable, as was the desk chair. The room also contained a TV and a bar fridge (unstocked), and a large closet. There was no kettle, but hot water was available from a water dispenser by the elevators. The hotel also provided two complimentary bottles of drinking water. The decor was slightly dated but pleasant enough. The bathroom was quite modern, although it took some time for the water in the shower to warm up - once it warmed up the water pressure and quantity was fine. The hotel also provided a bathrobe and slippers. The in-room WiFi signal was not very strong but good enough for WhatsApp video calling.
Breakfast was served in a large room that I think doubled as a banquet hall - the tables were large enough that my entire group could have breakfast together. The buffet had a good selection of hot and cold breakfast items - cereals, eggs, breads and pancakes - and also pizza, satay and dessert items. A slightly weird mixture, but the food was tasty enough. Except for the brewed coffee, which was incredibly bad - stick to instant if you need a coffee fix.
The front desk service was very good. I arrived from Astana by train in the early morning, and so was at the hotel well before check-in time, but was allowed to occupy the room early, and have breakfast (for a small charge). They also let me have late check-out the following day (for half a day's charge), so I could make use of the room until it was time to leave to catch the late-night train back to Astana. The desk clerks were all very efficient and friendly.
The hotel is in an ideal location near main shopping streets and the river. All things considered it was a very good choice for my trip.
My room was quite large, and had two single beds. The bed was quite comfortable, as was the desk chair. The room also contained a TV and a bar fridge (unstocked), and a large closet. There was no kettle, but hot water was available from a water dispenser by the elevators. The hotel also provided two complimentary bottles of drinking water. The decor was slightly dated but pleasant enough. The bathroom was quite modern, although it took some time for the water in the shower to warm up - once it warmed up the water pressure and quantity was fine. The hotel also provided a bathrobe and slippers. The in-room WiFi signal was not very strong but good enough for WhatsApp video calling.
Breakfast was served in a large room that I think doubled as a banquet hall - the tables were large enough that my entire group could have breakfast together. The buffet had a good selection of hot and cold breakfast items - cereals, eggs, breads and pancakes - and also pizza, satay and dessert items. A slightly weird mixture, but the food was tasty enough. Except for the brewed coffee, which was incredibly bad - stick to instant if you need a coffee fix.
The front desk service was very good. I arrived from Astana by train in the early morning, and so was at the hotel well before check-in time, but was allowed to occupy the room early, and have breakfast (for a small charge). They also let me have late check-out the following day (for half a day's charge), so I could make use of the room until it was time to leave to catch the late-night train back to Astana. The desk clerks were all very efficient and friendly.
The hotel is in an ideal location near main shopping streets and the river. All things considered it was a very good choice for my trip.
Very good location
ULITSA AKADEMIKA BEKTUROVA 79, Pavlodar, 140000, Kazakhstan|1.19 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
11 years old and under
Free
3 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
$41 (≈KZT 11,000)/person
Breakfast times
07:00 - 10:30 from Monday to Sunday
Please inform Hotel Сomplex Irtysh in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note that Fitness Park facilities are available free of charge for A corpus guests and for B corpus guests.
This hotel accepts the following payment methods:
Cash
Irtysh: FAQs
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