Hyatt Place Aguascalientes

Name: Hyatt Place Aguascalientes
Address: José Maria, Av. Josemaría Escrivá de Balaguer 1073, Villa Bonaterra, Aguascalientes, 20296, Mexico, Aguascalientes, Aguascalientes, 20296, Mexico

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Hyatt Place Aguascalientes

Hyatt Place Aguascalientes

Hyatt Place Aguascalientes Bonaterra offers accommodation in Aguascalientes. The property is set 3 km from Victoria Stadium. The property is 5 km from Altaria Shopping Mall.

Reviews from

Mentioned by travellers

Business traveller

Comment: 12 Aug 2026

excellent option!

Comfortable, clean and functional.
I have stayed on repeated occasions at this hotel and it continues to be a good accommodation option.
The breakfast service is very good.

Business traveller

Comment: 28 Jul 2026

LACK OF ATTENTION

The room was very good, the breakfast was very bad, the staff's attention, specifically the managers, was very poor; they just walk around and do not approach to address complaints, they leave everything to the front desk.

Family traveller

Comment: 14 Jul 2026

Very close to the UP

Good location for those going to an engagement at the UP, you can get there walking. Also the breakfast is delicious and the staff's service in general is very good. It has a pool and is pet friendly. The rooms are very nice.

Business traveller

Comment: 12 Jul 2026

Worst experience with the hotel

I vacated the property over two weeks ago and still have not received my refund. Despite contacting customer support multiple times, I have only received generic responses stating that my case is “under review,” with no clear explanation, timeline, or resolution.
In addition, I have sent multiple emails directly to the hotel regarding my refund and have not received a single response. The complete lack of communication from the hotel, combined with the repeated delays from customer support, has been extremely frustrating.
This level of service is unacceptable. A refund should not take this long, especially without any meaningful communication or updates. The repeated delays and lack of accountability have caused unnecessary inconvenience.
I expect my refund to be processed immediately. If this issue continues to be ignored, I will file formal complaints with the appropriate consumer protection authorities and pursue all available remedies. I hope this matter is resolved promptly so that no other customer has to experience the same poor level of service.

Family traveller

Comment: 7 Jul 2026

Stayed in: Jul 2026

Trip

Very good hotel, family-friendly, pet-friendly, comfortable, and a good distance from the center and other places to visit, gas station, and stores in case something is needed.
Very close to the venue for the JLPT.