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Roisa Centro

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Fast facts

Check in from:		15:00
Check out before:		11:00
Pets		Pets not allowed
Children		Children are welcome at this hotel

Amenities

View all
Wi-Fi
Air conditioning
Airport shuttle
Restaurant
Non-smoking
Laundry

More about Roisa Centro

Roisa Centro

Offering free Wi-Fi, Roisa Centro is 10 minutes’ walk from the famous Gran Via Avenue. The property offers modern apartments and studios with air conditioning.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 31 Mar 2026

Stayed in: Mar 2026

My room was amazing. It is like staying inside an apartment. Modern decor, double-sized bed, an eating area with stools, and a full kitchen including pans, dishes, and silverware, where you can actually cook. Washer/dryer included. Good-sized bathroom with great lighting. And the staff is EXTREMELY NICE!
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
Family traveller

Comment: 23 Jan 2026

Stayed in: Jan 2026

NOT SAFE

AVOID THIS HOTEL
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
Group traveller

Comment: 2 Jan 2026

Stayed in: Jan 2026

Excellent

I am happy with my stay at Roisa Centro. Central area, very convenient to walk to, helpful and structured staff very clean.
We will definitely stay again!
Anonymous traveller

Comment: 17 Dec 2025

Stayed in: Dec 2025

The hotel was in a great location for us and we were really pleased with the communication and condition of the room. This was more like an apartment than a hotel room - in a good way. The facilities were top notch and everything was very clean. Madrid is a lovely city and on our next trip we will definitely be staying at the Rosia Centro.
Anonymous traveller

Comment: 1 Dec 2025

Stayed in: Nov 2025

This place was perfect for us. Convenient location, great amenities including the kitchen, and the room was clean. The staff was friendly and helpful, checking in a couple times throughout our stay to make sure everything was going well and we had everything we needed. Highly recommended.

Very good location

4.4

C. de San Bernardo, 87, Malasaña, Madrid, 28015, Spain|1.41 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets not allowed

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Roisa Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Cleaning service is offered on the fifth day of your stay.
Important information about the city
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Roisa Centro: FAQs

Roisa Centro is 1.4 km away from Madrid city centre.
Roisa Centro is in Madrid, Spain and is 1.4 km away from Madrid city centre.
At Roisa Centro you can check in from 15:00, and you'll need to check out before 11:00.
No, there isn't any parking available at Roisa Centro. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Yes, Roisa Centro does have a restaurant.

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