Flying With Japan Airlines

Japan Airlines, the national carrier for Japan, is the 6th biggest airline in the world. With hubs at both of Tokyo's airports – Haneda and Narita – it flies to 92 destinations across Japan, Asia and the rest of the globe.

Economy passengers on international flights are treated to all the standard features of a modern airline, including extras like a bamboo stick foot massager.

Why Fly Japan Airlines?

As well as its Oneworld membership, which gives Japan Airlines codeshare options with more than a dozen other airlines, JAL also has codeshare agreements with 18 other airlines. These collaborations extend its reach across the world greatly, making it easy for you to plan trips and book flights.

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Please note: all information is correct as of January, 2018.

Why Fly With Japan Airlines?

Ways To Check In

Japan Airlines gives passengers 2 options for checking in: at the airport and online.

At the airport, you can check in with the airline's staff members or by using a self-serve kiosk. These are available at both Tokyo airports and Osaka Kansai Airport.

Japan Airlines' web check-in service (known to them as QuiC) allows passengers to check in 24 hours before a flight. You can either print off your boarding pass or get a copy sent to your phone for scanning.

When you arrive at the airport, you can make your way to the bag drop queue or head straight to security.

Baggage Allowances And Fees

All Japan Airlines passengers are permitted 2 complimentary checked bags up to 23kg (3 bags up to 32kg for first and business class passengers). The dimensions of these bags must be no more than 203cm, including handles and wheels.

A fee for excess baggage is charged. The amount depends on your route, but between New Zealand and Japan you could be charged if you have too many bags (US$200 per item), if your bags are overweight (US$100 for 23kg-32kg, US$600 for 32kg-45kg) or too large (US$200 per item).

Travellers are also allowed 1 carry-on bag plus 1 smaller item like a handbag. The larger bag must be no more than 55cm x 40cm x 25cm and under 10kg.


Seat selection is available for all JAL passengers, from economy up to first class. This is only available on flights operated by Japan Airlines, not necessarily for codeshare flights.

Emergency row seats with extra legroom are also available, but passengers in these seats must meet certain requirements, such as being capable to assist in an emergency and to communicate with cabin crew and other passengers.

Prices shown on this page are estimated lowest prices only. Found in the last 45 days.